Excellent Service ★ ★ ★ ★ ★

Your Store
Equipo de trabajo colaborativo
#
Conversaciones automatizadas
ready to grow
with SoftyxWupyxTablyxFlowyxMercadyx
Respuesta instantánea

Automate sales, promotions, reminders and support on WhatsApp with an experience designed for retail, showrooms and digital brands.

More speed, less manual work and better-served customers. 

Plataforma Softyx — Dashboard de automatización omnicanal para retail
SymphorineGuapa Buenos AiresAbitoOthersideNexo FutbolLolitaCalisetSymphorineGuapa Buenos AiresAbitoOthersideNexo FutbolLolitaCaliset

Meet the Softyx Suite

Centralize conversations, analyze metrics, automate processes and execute on Mercado Libre from one place.

Wupyx

Conversations

The heart of your operation. Centralize all messages in a single inbox powered by AI.

Ana García derivado a humano
👩
Ana García
Is the black dress in size S still available?11:33
AI Agent
Hi Ana! Yes, it's in stock. Want me to send you the link to complete your purchase?11:34
  • Omnichannel inbox
  • AI-powered replies
  • Team collaboration

Tablyx

Intelligence & Analytics

Turn your data into decisions with custom dashboards and smart alerts.

Abandoned carts+35%↑ carritos
Recovery rate24.8%↑ 5.6 pts
Daily evolution
Lun
Mar
Mié
Jue
Vie
Sales Conversations
+35% abandoned carts
  • Custom dashboards
  • Smart alerts
  • Export reports

Flowyx

Automation Engine

Automate processes with event-driven, condition-based workflows.

Flujo: Recuperación de carritoACTIVO
Trigger:Cart abandoned > 10 min
Wait:1 hour
Condition:Still hasn't purchased?
Actions:
Enviar mensaje por WhatsApp Aplicar cupón dinámico Notificar al equipo de ventas
  • Visual workflows
  • Triggers & events
  • Auto retries

Mercadyx

Marketplace Control

Manage and automate Mercado Libre operations from a single interface.

Updated listing
Vestido Negro
Black Dress Emma ACTIVE
Stock: 12 unitsPrice: $29,990Shipping: 24 hs
Automations executed
Auto response sent Stock synced (12 u.) Promo published: 10% OFF
  • Multi-account
  • Bulk actions
  • Inventory sync

AI Layer

APPLIED INTELLIGENCE
  • Interprets conversations with real context
  • Suggests actions and automatic responses
  • Predicts purchase intent and risks
  • Optimizes flows and improves results
  • AI trained with your own data and business operations
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Custom Software & Integrations

If it doesn't exist, we build it.
APIs and connections with existing systems
Custom development for specific processes
Custom extensions for the Softyx ecosystem

Real-World Use Cases

Discover how our tools interact to multiply your sales.

Inbound Channels
WhatsApp
Instagram
Messenger
Website
Mercado Libre Mercado Libre
Wupyx Inbox
Omnichannel Panel
Quick Replies
AI Assistant
Client Info
Gabriel M.
+54 9 11 4455-6677
Tags
High PriorityDomestic
Delegate to
Sales
Lucia Paz
Transfer Ticket
Wupyx Inbox - [Gabriel]
Do you ship domestically?16:48
Hi! Yes, we ship nationwide. Here are the options: ✔️ Standard (2-5 days) ✔️ Express (24-48 hrs) ✔️ Free for orders > $2,50016:48
AI Suggests: Transfer
Tablyx: Analytics
Tráfico DiarioLIVE
LUNMARMIEJUEVIESABDOM
Active Chats
1.2k↑ 12%
Wait Time
2m↓ 1m
Performance updated
Centralize your channels. Wupyx handles, delegates, and prioritizes with AI, while Tablyx shows real-time performance metrics.

Connect your E-commerce, Automate your Sales

Integrate Fenicio, Mercado Libre, Shopify, Tiendanube or WooCommerce with your communication channels. Centralize orders, inquiries and marketing campaigns.

Fenicio
WooCommerce
Shopify
Tiendanube
Mercado Libre
Softyx 360° — Atención integral para marcas de moda con IA
Softyx: 360° Fashion AI Hub

360° Service for Fashion Brands

Real-Time Stock
AI Size Guide
Shipping Logistics
Visual Catalog
24/7 Responses
E-Commerce Integration
01
We connect your business

We integrate your catalog and business rules: Stock, sizes, return policies, shipping, combos, payment methods.

02
We design your experience

We configure your chatbot with your brand's aesthetics: The tone, the photo, the colors and your store's experience.

04
We automate responses

You answer queries 24/7 and sell without friction: Your team rests, your customers don't wait.

03
We scale when needed

When the conversation requires it, we route to your team with all the context, without losing information.

Softyx: Beyond SaaS – Tailored Solutions Hub

We build 100% custom software and ecosystems to solve the technological complexity of your business.

Sustainby Caliset

Logo de Sustain

Platform for managing sustainability certifications.

BLOCKCHAIN-READYESG WORKFLOWAUTOMATED GRI REPORTING
Sustain

Boileryx

Logo de Boileryx

Production-ready foundation for scalable enterprise applications.

REACT + PYTHONDDD ARCHITECTUREMULTI-TENANTCLI-TOOL
Boileryx

What our Clients say

Real results in the daily operations of brands that trust Softyx.

At first I was hesitant because I thought a chatbot would sound robotic, but it actually ended up responding better than our team when we're overwhelmed. What I value most is that it perfectly understands typical queries in our industry: sizes, returns, availability. It drastically reduced our response time and that automatically improved our conversion.
Sales Manager – Women's fashion store
Sales Manager – Women's fashion store
BUENOS AIRES, ARGENTINA
Automation took 80% of repetitive questions off our hands. And something that surprised me is that the chatbot's tone matches the brand's, it doesn't seem generic. We also use metrics to see what times the audience is most active, which helped us plan campaigns better. It was a real improvement in operations.
Ecommerce Manager – Unisex clothing
Ecommerce Manager – Unisex clothing
BUENOS AIRES, ARGENTINA
At first I was hesitant because I thought a chatbot would sound robotic, but it actually ended up responding better than our team when we're overwhelmed. What I value most is that it perfectly understands typical queries in our industry: sizes, returns, availability. It drastically reduced our response time and that automatically improved our conversion.
Sales Manager – Women's fashion store
Sales Manager – Women's fashion store
BUENOS AIRES, ARGENTINA
Automation took 80% of repetitive questions off our hands. And something that surprised me is that the chatbot's tone matches the brand's, it doesn't seem generic. We also use metrics to see what times the audience is most active, which helped us plan campaigns better. It was a real improvement in operations.
Ecommerce Manager – Unisex clothing
Ecommerce Manager – Unisex clothing
BUENOS AIRES, ARGENTINA

Enter the world of intelligent customer service from USD 199

Start today with a chatbot designed for fashion brands and manage all your conversations from one place. Simple, accessible and hassle-free

Full access to the entire Softyx Suite

Starter Pack

199$/ Per month

  • Full Softyx Suite
  • 1 Agent
  • 1 Inbox
  • 10,000 messages
Get Started

Custom Pack

$/ Per Month

  • Full Softyx Suite
  • Multiple Agents
  • Multiple Inboxes
  • Unlimited Messages
  • Custom Workflows
Get Quote